Clawson, MI — Oakland County drivers are not required to use the auto body shop suggested by their insurance provider. Many vehicle owners don't realize this. Xcel Collision reminds vehicle owners that Michigan law protects their right to select the auto body repair shop that they trust the most. Insurance companies may recommend a repair facility, but the final decision is always yours.
Your Right to Choose an Auto Body Shop in Michigan
Michigan law allows consumers to select the repair facility of their choice. Under the Michigan Consumer Protection Act, insurance companies cannot require you to use a specific repair shop. They may provide a list of “preferred shops,” but you are not obligated to follow it.
This law protects your freedom to obtain high-quality autobody repair from professionals like Xcel Collision, who proudly serve Oakland County from Clawson, MI. Insurance-affiliated auto body shops may prioritize cost over quality.
Benefits of Choosing Your Own Auto Body Shop
Choosing an auto body repair shop that you prefer gives you more control over repair quality and service. When you choose an auto body shop in Clawson, MI—serving all of Oakland County—like Xcel Collision, I-CAR-certified technicians will repair your vehicle. You can confirm they use manufacturer-recommended procedures and high-quality parts. Reputable auto body shops in Michigan provide personalized service and warranties that will make the process less stressful for you.
Risks of Using Insurance-Recommended Shops Without Research
Insurance-affiliated shops may focus on saving money instead of providing the highest quality repair. Some shops on insurer lists may cut corners to lower costs. This could mean using aftermarket or salvaged parts or skipping manufacturer repair guidelines. Such practices often result in higher long-term costs and safety concerns.
How to Choose the Right Auto Body Repair Shop in Clawson, MI
Check reviews, ask about repair certifications, and confirm the shop uses quality parts.
Reputation and transparency matter. Look for an auto body repair shop with consistent customer feedback, clear communication, and a physical location that’s easy to access.
Xcel Collision has built its reputation across Oakland County as one of the most trusted auto body shops in Michigan by offering:
- Consistent repair timelines
- Direct updates from technicians
- Thorough inspections before and after repairs
They don’t just restore vehicles—they document the process so customers understand what was repaired and why.
Why Xcel Collision is a Top Choice for Autobody Repair in Clawson and Throughout Oakland County
Xcel Collision is locally owned, highly rated, and known for thorough, honest repairs.
As a trusted auto body shop in Clawson, MI, they serve the area with experienced technicians and modern repair tools. Every repair is reviewed to meet both safety and appearance standards.
They offer:
- Detailed and accurate estimates and repair walkthroughs
- Support with insurance claims
- Repairs backed by quality checks at every step
- Limited lifetime warranty on in-house repairs and paint services
- Aluminum body repairs using specialized tools
- Customer satisfaction, maintaining consistent quality, and providing reliable service
Xcel Collision handles a wide range of autobody repair services, from bumper fixes to full frame alignment.
What to Say to Your Insurance Company
Inform the insurance company that you are using a repair shop of your choice for this claim. Request the insurer to send the estimate directly to the auto body repair shop that you have chosen. You do not need to justify your decision. It’s legal to choose a qualified repair provider like Xcel Collision. If the insurer insists on a different shop, remind them that Michigan law supports your right to select your own. Xcel Collision also assists customers in communicating with insurers and handling estimate comparisons.
Stand By Your Right to Choose Quality Auto Body Repair at Xcel Collision in Clawson, MI
You are legally protected when choosing a repair shop that puts your safety and vehicle value first. Michigan drivers have the right to decide who repairs their cars. That means you can choose an experienced, local provider, not just the cheapest option on your insurance company’s list.
Xcel Collision offers trusted repairs from a team that cares about results, not shortcuts. Contact them at (248) 965-3432 or info@xcel-collision.com to get a personalized estimate and support throughout the repair process. For dependable and precise autobody repairs that get you back on the road safely, choose Xcel Collision—Oakland County’s trusted choice—for quality you can count on and repairs you can trust.
